Terms

Terms & Conditions

Last Updated: May 25, 2026

Welcome to Exceptional Lawn Reno (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of the website located at ExceptionalLawnReno.com (the “Website”) and any lawn care, maintenance, or related services provided by Exceptional Lawn Reno.

By accessing this Website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or our services.

1. Services

Exceptional Lawn Reno provides residential and commercial lawn care and landscaping-related services, which may include but are not limited to:

  • Lawn Care + Removal

  • Grounds Keeping

  • Fertilizer + Weed Control

  • Trimming + Pruning

  • Irrigation Setup + Repair

  • Aeration

  • Dethaching

  • Yard Cleanup

  • Snow Removal

Service availability may vary based on location, weather conditions, scheduling, staffing, and seasonal demand.

2. Estimates and Pricing

All estimates provided through the Website, by phone, email, text message, or in person are non-binding until confirmed by us.

Prices may vary based on:

  • Property size

  • Site conditions

  • Accessibility

  • Scope of work

  • Material costs

  • Additional requested services

  • Changes made after work begins

We reserve the right to adjust pricing if unforeseen conditions or additional work requirements are discovered.

3. Scheduling and Appointments

Appointments and service windows are subject to availability.

While we strive to meet scheduled dates and times, we do not guarantee exact arrival times due to weather, traffic, equipment issues, emergencies, or other operational factors.

We reserve the right to reschedule services when necessary.

4. Customer Responsibilities

Customers agree to:

  • Provide safe and reasonable access to the property

  • Ensure pets are secured during service visits

  • Remove personal items, toys, furniture, hoses, and obstacles from service areas

  • Clearly identify hidden hazards, irrigation lines, underground systems, or sensitive landscaping features

  • Notify us of any property conditions that may affect service performance or safety

Exceptional Lawn Reno is not responsible for damage caused by undisclosed hazards or improperly marked underground systems.

5. Payments

Payment is due according to the terms listed on your invoice, estimate, or service agreement.

6. Cancellations and Refunds

Customers may cancel scheduled services by providing reasonable advance notice.

We reserve the right to charge cancellation fees for late cancellations, missed appointments, or services canceled after materials or labor have already been committed.

Refunds, if applicable, are issued at our sole discretion based on the circumstances of the service provided.

7. Weather and Force Majeure

Outdoor services are heavily dependent on weather conditions.

We are not liable for delays, interruptions, or inability to perform services caused by:

  • Severe weather

  • Natural disasters

  • Wildfires

  • Government actions

  • Supply shortages

  • Equipment failures

  • Labor shortages

  • Utility outages

  • Other events beyond our reasonable control

8. Website Use

You agree to use this Website only for lawful purposes.

You may not:

  • Attempt to gain unauthorized access to the Website

  • Interfere with Website functionality or security

  • Use automated systems to scrape or copy content

  • Upload malicious code or harmful material

  • Use the Website in violation of any applicable laws or regulations

We reserve the right to restrict or terminate access to the Website at any time without notice.

9. Intellectual Property

All content on this Website, including but not limited to:

  • Logos

  • Branding

  • Text

  • Images

  • Graphics

  • Service descriptions

  • Website design

  • Videos

  • Downloads

is owned by or licensed to Exceptional Lawn Reno and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use Website content without prior written permission.

10. Third-Party Links

This Website may contain links to third-party websites or services.

We are not responsible for the content, policies, availability, or practices of third-party websites.

Accessing third-party websites is done at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Exceptional Lawn Reno shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the Website

  • Inability to use the Website

  • Service delays

  • Property conditions

  • Weather impacts

  • Loss of profits

  • Data loss

  • Business interruption

Our total liability for any claim relating to services or Website use shall not exceed the amount paid by the customer for the applicable service.

12. Disclaimer of Warranties

The Website and services are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, regarding:

  • Website availability

  • Service outcomes

  • Uninterrupted access

  • Error-free operation

  • Fitness for a particular purpose

  • Merchantability

Lawn results may vary due to weather, soil conditions, irrigation practices, pests, prior property conditions, and other factors outside our control.

13. Indemnification

You agree to indemnify and hold harmless Exceptional Lawn Reno, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses arising from:

  • Your use of the Website

  • Violation of these Terms

  • Unsafe property conditions

  • Your negligence or misconduct

14. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and use of information as described in the Privacy Policy.

15. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Nevada, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts located in Nevada.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting to the Website.

Your continued use of the Website or services after changes are posted constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Exceptional Lawn Reno
Website: ExceptionalLawnReno.com

18. SMS and Electronic Communications

If you provide your phone number or email address through the Website or during service inquiries, you consent to receive communications from us related to:

  • Estimates

  • Scheduling

  • Appointment reminders

  • Service updates

  • Billing notifications

  • Customer support

Message and data rates may apply.

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

19. Photo and Marketing Use

Unless otherwise agreed in writing, Exceptional Lawn Reno may photograph completed work for quality assurance, portfolio, social media, advertising, or marketing purposes.

We will make reasonable efforts not to display personally identifying information such as addresses, license plates, or individuals without permission.

20. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms constitute the entire agreement between you and Exceptional Lawn Reno regarding Website use and related services and supersede any prior agreements or understandings.

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